$3800
BG-STR: 1.5m Swim Spa Stairs
An innovative combined steps and gate system for safe, easy access to swim spas, ensuring compliance with building regulations while eliminating the need for traditional fencing. This accessory reduces installation costs and time, providing family-friendly safety with a sturdy, user-focused design for seamless entry and exit.
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Revolutionise Pool Safety with Custom-Built, Compliant Access – No Fence Needed!
Our StepGuard stairs are custom-designed and constructed in-house by our team at Hydrotherapy Studio. Each set is precision-built to perfectly match our 1.5m-high swim spas, ensuring a secure, stable, and professional finish. These innovative combined steps and self-closing gate systems fully comply with Queensland pool safety regulations and Australian building guidelines (AS 1926.1), acting as a compliant safety barrier. This eliminates the need for a separate pool fence, significantly reducing installation costs and time while maintaining full child safety compliance. The sturdy, non-climbable design provides safe, easy access for all users — including those with mobility needs — making your home hydrotherapy setup both practical and regulation-ready.
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Frequently Asked Questions
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days. You will receive a tracking number once your order has been shipped.
Do you offer international shipping?
Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Please reach out to our customer service team to initiate the return process.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the couriers website.