
Frequently Asked Questions
Does CTP insurance cover hydrotherapy?
Yes. If you were injured in a motor vehicle accident in Queensland, your CTP insurer may fund aquatic physiotherapy as part of your rehabilitation. Coverage depends on your insurer and the accepted treatment plan.
Do I need a referral?
A referral from your treating doctor or specialist is recommended and will support your CTP claim. We can work with your insurer and legal representative directly.
How do I claim?
Contact us with your claim number and insurer details. We will liaise with your CTP insurer to confirm coverage before your first appointment.
What if my insurer disputes the treatment?
We can provide clinical documentation to support your claim. If you have a legal representative managing your CTP claim, we are happy to communicate directly with them.