
Frequently Asked Questions
Can I use my Home Care Package for hydrotherapy?
Yes, if your package includes Allied Health or Physiotherapy funding and your case manager approves it. Hydrotherapy falls under physiotherapy services.
Do I need a referral?
Your case manager’s approval is the primary requirement. A GP referral is helpful and recommended but not always mandatory for HCP-funded sessions.
How does billing work?
We invoice your HCP provider directly after each session. Contact us and we can liaise with your case manager to arrange everything before your first visit.